Contact Us About Custom Novelty ID Cards
Get in Touch With Us
Have a question about a product, customization option, quantity, shipping, or the ordering process? We’re here to help.
Whether you’re planning a costume, preparing a photography or film project, building a collection, or simply have a question before placing an order, you can contact our team for assistance.
Before Contacting Us
For questions about an existing order, please include your order number and the email address used for the purchase. Please don’t send passwords, payment-card numbers, PINs, or other sensitive credentials through the contact form. For customization questions, briefly explain what you’re looking to create so we can provide the most relevant information.
Whether you’re planning a costume, preparing a photography or film project, building a collection, or simply have a question before placing an order, you can contact our team for assistance.
Before Contacting Us
For questions about an existing order, please include your order number and the email address used for the purchase. Please don’t send passwords, payment-card numbers, PINs, or other sensitive credentials through the contact form. For customization questions, briefly explain what you’re looking to create so we can provide the most relevant information.
Contact us
Email address
Physical address
6 Xiyuangang, Yuexiu District, Guangzhou, Guangdong Province, China, 510080
Working hours
Mon-Fri: 09:00 AM – 06:00 PM
How Can We Help?
- Please contact us if you need help with:
- Product and state-themed card options
- Available customization features
- Single or multiple-card orders
- Bulk order questions
- Shipping and delivery
- Order-related questions
- Website or checkout issues
- General product information